Your profile, password and activity

Change your name, email or password and see your own sign-ins.

ForStaffStaff managerAdmin and super administratorSystem configuratorSystem auditor

Change your name or email

  1. Open My account (under You in the menu).
  2. Edit Name or Email (you sign in with this) and press Save profile.

Changing your name also updates it in Roles in every company, so your tasks stay with you. Names must be unique within an account, so sign-offs and @mentions are clear.

Change your password

  1. On My account, type your current password and a new one, then press Change password.
  2. Signed up with Google or Microsoft and never had a password? Leave Current password empty to set your first one.

Your account may have a minimum length for new passwords. CloseDesk also refuses very common passwords and ones built from your name or email.

See your own activity

My activity lists your sign-ins (with the date, time and the address they came from) and what you changed. If you see a sign-in you don’t recognise, change your password, turn on two-factor sign-in and tell your admin.